MKS Instruments
The Senior Customer Quality Engineer serves as the independent quality authority for software releases delivered to customers worldwide, ensuring software quality, reliability, and customer satisfaction before production deployments. This role involves establishing quality gates for project deliveries, designing automated validation pipelines, and leveraging AI-assisted testing to improve release quality. The position requires collaboration with Field Services, Software Support, and Engineering teams to drive defect prevention and transform customer feedback into scalable quality controls.
Headquarters
Andover, Massachusetts, United States
Company Size
10001+ employees
Founded
1961
MKS provides instruments, systems, subsystems and process control solutions that measure, monitor, deliver, analyze, power and control critical parameters of advanced manufacturing processes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MKS Instruments.
MKS Instruments didn’t post a salary, so this is our estimate from similar listings.
5% above the average for this role
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