Vector Limited
A Senior Customer Resolutions Specialist at Vector manages complex, escalated, and sensitive customer complaints, investigates issues thoroughly, and delivers fair, timely outcomes that restore customer trust while meeting regulatory and service standards. The role involves working across teams to resolve technically complex or emotionally charged situations and supporting the Customer Resolutions Manager with workflow coordination and quality of customer communications.
Headquarters
Epsom, Auckland, New Zealand
Company Size
1001-5000 employees
Founded
1999
Vector is a New Zealand-based energy infrastructure company that owns and operates electricity and gas networks and provides related services to homes and businesses. It delivers network operations, metering and digital platforms, and supports distributed energy integration including EV charging and smart energy solutions. Focused on innovation, Vector is driving the transition to a low‑carbon, decentralized "new energy" future through technology, network planning and partnerships with customers and industry stakeholders.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vector Limited.
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