Senior Customer Service Advisor
Barclays(26 days ago)
About this role
A Senior Customer Service Advisor at Barclays delivers exceptional customer care to Retail Banking customers, handling more complex queries and providing personalised resolutions. The role is based in branch or local hubs and supports customers across channels including phone, email, and chat. The advisor is part of the Customer Care team, contributing to customer outcomes and continuous improvement.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Stakeholder Management
- Coaching
- Reporting
- Risk Management
- Compliance
- Collaboration
- Product Knowledge
About Barclays
home.barclaysBarclays is a British universal bank. Our businesses include consumer banking, as well as a top-tier, global corporate and investment bank.
View more jobs at Barclays →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Barclays
Similar Jobs
Customer Care Advisor Dialog
Clarivate(1 month ago)
Client Service, Executive
Manulife(1 month ago)
Customer Care Advisor
Benelux Union(1 month ago)
Customer Service Advisor - Real Estate
Philip Morris International(1 year ago)
Customer Experience Advisor | S1 | Retail Banking | Guildford Branch
Santander(1 month ago)
Customer Experience Advisor | S1 | Retail Banking | Stockton Branch
Santander(1 month ago)