Pimlico Plumbers
The Senior Customer Service Advisor protects and enhances Pimlico Plumbers' reputation by delivering exceptional customer service and overseeing the resolution of customer complaints. As the primary point of contact for escalated issues, the role involves managing the complaints process from initial contact to resolution while ensuring positive customer outcomes. The position also includes acting as a senior team member by providing guidance to colleagues, analyzing feedback trends, and contributing to continuous improvement initiatives.
Pimlico is London’s leading property maintenance service company, handling all your plumbing, heating, electrical, drainage, building, renovation and HVAC needs.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pimlico Plumbers.
Pimlico Plumbers didn’t post a salary, so this is our estimate from similar listings.
40% below the average for this role