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© All Rights Reserved. ApplyBlast.com
Allica Bank
The Senior Customer Service Advisor provides first-line customer service support for the Bank's Retail and SME customers via chat and telephony, handling inbound communications, resolving issues, and managing complaints. The role involves back office activities, case management, and proactive process improvement to enhance customer experience. The advisor acts as a focal point for customers, ensuring exceptional service aligned with the bank's values and regulatory requirements.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2019
Allica Bank is a UK-based challenger bank built exclusively for established businesses, offering a full suite of financial products including business current accounts with cashback rewards, business savings accounts, commercial mortgages, asset finance, growth finance, overdrafts, and invoice finance. The bank emphasises real relationships through dedicated UK-based relationship managers, combining modern digital tools with personalised support. Rated 4.7/5 on Trustpilot and recognised as the UK's Most Recommended Business Bank by RFI Global, Allica serves over 30,000 businesses across the UK.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Allica Bank.