Offdutymanagement
The Senior Customer Service Coordinator at Off Duty Management oversees scheduling and customer service for officers, agencies, and vendors using the OfficerTRAK® platform. This role supervises coordinators, manages complex service requests, and serves as a trainer and liaison to ensure timely and accurate off‑duty job scheduling.
Off Duty Management is a technology platform that automates off-duty work for public-safety agencies, including police, fire, and EMS, using the OfficerTRAK system to streamline posting, scheduling, and compliance. The company provides zero-cost access for agencies and officers and supports nationwide deployments, helping reduce risk and administrative overhead in off-duty deployments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Offdutymanagement didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role