buckman
The Senior Customer Service Executive manages the full order lifecycle and serves as the key interface between customers, sales, logistics, and cross-functional teams to ensure timely information sharing and on-time delivery. This role involves responding to business inquiries, coordinating urgent requests, and mobilizing resources to resolve unexpected order issues effectively. The position also requires compiling data reports, achieving KPI targets, and contributing to digital transformation and process optimization initiatives.
Headquarters
Memphis, Tennessee, United States
Company Size
1001-5000 employees
Founded
1945
Buckman is a global specialty chemicals company that pairs formulated chemistries with digital expertise to help customers achieve better, smarter outcomes. It delivers application-focused solutions, technical service, and data-driven tools to optimize processes, improve product quality and sustainability across process industries—such as pulp & paper, water treatment, and other industrial sectors. With a strong emphasis on R&D and close customer partnerships, Buckman supports operational performance, compliance, and continuous improvement for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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