Canary Wharf Group

Senior Customer Service & Experience Manager

Canary Wharf Group(2 days ago)

London, United KingdomOnsiteFull TimeSenior$63,000 - $63,000Customer Service
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About this role

This role is a 12-month fixed-term contract (maternity cover) for a Senior Customer Service & Experience Manager at Vertus Residential Management. The position involves overseeing resident experience, managing customer feedback, coordinating engagement initiatives, and supporting service improvements to ensure a positive living environment across the residential portfolio.

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Required Skills

  • customer Service
  • Feedback Management
  • Data Analytics
  • Communication
  • Resident Engagement
  • Service Improvement
  • CRM Systems
  • Operations Management
  • Feedback Tools
  • Team Management
Canary Wharf Group

About Canary Wharf Group

canarywharf.com

Canary Wharf is a thriving urban hub consisting of apartment living, retail space for shops, café's and bars and all year round events and exhibitions.

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