Senior Customer Service Rep
Genuine Parts Company(1 month ago)
About this role
A Senior Customer Service Representative at Motion Industries is an experienced customer-facing professional who serves as a knowledgeable point of contact for customers and supports account needs. The role emphasizes maintaining customer satisfaction, deepening customer relationships, and mentoring less experienced team members.
Required Skills
- Order Entry
- Customer Relations
- Inventory Management
- Pricing Negotiation
- Shipping Coordination
- Sourcing
- Returns Handling
- Coaching
- Expediting
- Problem Solving
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