Senior Customer Service Representative - Behavioral Health
Clinical Careers Page(1 month ago)
About this role
Full-time position within CVS Health's MinuteClinic mental health services team supporting nationwide operations with weekday shifts aligned to U.S. time zones. The role is part of CVS Health's clinical support network and is eligible for company benefits and an hourly pay range.
Required Skills
- Customer Service
- Appointment Scheduling
- Microsoft Office
- Data Entry
- Crisis Escalation
- Provider Scheduling
- Phone Support
- Epic
Qualifications
- High School Diploma or GED
About Clinical Careers Page
cvshealth.comCVS Health is America's leading health solutions company, providing integrated services across retail pharmacy (CVS Pharmacy), pharmacy benefits management (CVS Caremark), and health insurance (Aetna). The company offers pharmacy services, health plans, clinical care (including MinuteClinic), and health-and-wellness programs for consumers, employers, and government payers. By combining a large national retail footprint with claims processing, care management, and clinical services, CVS Health aims to coordinate care, lower costs, and improve health outcomes. Businesses and consumers use its solutions for medication management, plan administration, and in-person and virtual care.
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