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Senior Customer Service Representative (Treasurer's Office) at Bernalillo County - ApplyBlast

Senior Customer Service Representative (Treasurer's Office)

Bernalillo County

4 months ago

Albuquerque, NM

Onsite

Full Time

Senior

0 applicants

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About this role

A Senior Customer Service Representative in the Treasurer's Office handles complex property tax inquiries, researches tax matters for court cases and condemnations, and processes payment transactions. The role involves maintaining confidential taxpayer files, calculating penalties, and assisting with training personnel while ensuring accurate data entry and reporting.

Responsibilities

Research complex property tax information for court cases and condemnations
Process payment transactions and calculate interest and penalty charges
Maintain confidential taxpayer files and verify source documents
Communicate findings to taxpayers and prepare administrative reports
Assist in training personnel and update the tax roll

Skills

About Bernalillo County

bernco.gov

Headquarters

Albuquerque, New Mexico, United States

Company Size

1001-5000 employees

Founded

1852

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Bernalillo County is a county government in New Mexico serving residents through public services including administration, public safety, infrastructure, community programs, and other local government functions.