NAT1046NSMIN

Senior Customer Service Representative

NAT1046NSMIN

1 month ago
Burnaby, British Columbia
Onsite
Full Time
Senior
0 applicants
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NAT1046NSMIN
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About this role

A Senior Customer Service Representative at NSM Canada supports clients with medical equipment, handles customer inquiries and complaints, manages scheduling and billing, and contributes to process improvements to enhance customer satisfaction. The role involves training staff, leading projects, and collaborating with branch leadership.

Skills

Qualifications

Minimum of 5 years in customer service in retail or healthcare administrative environmentFormal education in business management or administration (asset)
NAT1046NSMIN

About NAT1046NSMIN

nsm-seating.com

NSM — National Seating & Mobility is a nationwide provider of 360-degree mobility solutions for people with mobility challenges. They cover the full spectrum—from customizing wheelchairs and installing chair lifts to repairing equipment—delivering end-to-end solutions with innovative products. Supported by a reliable team of experts, NSM helps clients live life to the fullest and get moving. With a network of locations, NSM makes it easy to access advanced mobility solutions and ongoing support.

About NAT1046NSMIN

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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