emerson
The Senior Customer Service Representative serves as a key member of the global Shared Service Center, delivering exceptional support and service to customers throughout the sales and post-sales journey. This role involves managing complex customer interactions, resolving escalations, supporting order management processes, and leading operational improvement initiatives. The position requires partnering with cross-functional teams to enhance the customer experience, drive process efficiency, and support business growth.
Headquarters
St. Louis, Missouri, United States
Company Size
10001+ employees
Founded
1890
Emerson is a global automation leader poised to transform industrial manufacturing. It champions BoundlessAutomation™, a next-generation automation architecture designed to break down data silos, liberate data, and unleash the power of software. Through its industrial automation solutions and software platforms, Emerson helps customers build smarter, more connected operations with scalable, data-driven technologies. Serving industries worldwide, Emerson emphasizes data integration, analytics, and reliable automation infrastructure to drive productivity and sustainability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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