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© All Rights Reserved. ApplyBlast.com
Tyler Technologies
The Senior Customer Service Specialist leads the resolution of complex customer inquiries and escalations while guiding and developing other support team members. This fully onsite role combines advanced product knowledge with a customer-first approach to improve service quality and operational consistency across phone, chat, and email support channels. The position also involves handling direct customer inquiries and performing core support responsibilities to ensure prompt customer demand is addressed.
Headquarters
Plano, Texas, United States
Company Size
5001-10000 employees
Founded
1966
Tyler Technologies is a leading provider of software and technology services tailored to the public sector, serving state and local governments, K–12 school districts, and federal agencies. It delivers integrated solutions across courts & justice, public safety, property tax & appraisal, finance/ERP, community development, and education, along with cloud hosting, data analytics, and managed services to modernize operations and citizen services. Tyler focuses on long‑term partnerships and public‑sector compliance, offering SaaS and hosted deployment options to meet diverse government needs. Headquartered in Plano, Texas, it supports thousands of government customers across the United States.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Tyler Technologies.
Tyler Technologies didn’t post a salary, so this is our estimate from similar listings.
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