Senior Customer Service Team Leader
Keen
About this role
The Senior Customer Service Team Leader oversees the customer service team within the Business Operations department. The role involves managing daily customer interactions and ensuring service quality in the marketing and advertising industry.
Skills
Qualifications
About Keen
keen.ioIndustry
Technology
Keen is a fully managed event streaming platform built on Apache Kafka. It lets teams start streaming in minutes, with 30 days free to explore the platform. The service handles the operational complexity of hosting and scaling Kafka, delivering scalable real-time data pipelines for streaming analytics, event-driven applications, and data integration. With built-in reliability, monitoring, and security, Keen provides an enterprise-grade infrastructure for real-time data pipelines and applications.
Recent company news
Chinese company keen to invest whopping $5-10b in Pakistan
1 day ago
Keen Company Unveils Full Lineup For MIXTAPE: VOLUME 2, Curated By Adam Gwon
2 weeks ago
Keen Company Will Present Theatrical Mixtapes Curated by Ato Blankson-Wood, Adam Gwon, More
Oct 7, 2025
Keen Vision Acquisition Corporation (NASDAQ:KVAC) Short Interest Up 134.5% in February
1 week ago
New Leaders at Keen, Penobscot, Theatre Philadelphia, and More
Jul 8, 2025
About Keen
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Keen.
Salary
$126k – $170k
per year