Keen

Senior Customer Service Team Leader

Keen

17 days ago
Cape Town, South Africa
Onsite
Full Time
Senior
0 applicants
Keen
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About this role

The Senior Customer Service Team Leader oversees the customer service team within the Business Operations department. The role involves managing daily customer interactions and ensuring service quality in the marketing and advertising industry.

Skills

Qualifications

High School or equivalent
Keen

About Keen

keen.io

Industry

Technology

Keen is a fully managed event streaming platform built on Apache Kafka. It lets teams start streaming in minutes, with 30 days free to explore the platform. The service handles the operational complexity of hosting and scaling Kafka, delivering scalable real-time data pipelines for streaming analytics, event-driven applications, and data integration. With built-in reliability, monitoring, and security, Keen provides an enterprise-grade infrastructure for real-time data pipelines and applications.

About Keen

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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