DNA Payments Group
The Senior Customer Services Team Leader leads and develops the Customer Services Call Centre operation, driving service excellence, team performance, and operational efficiency. This role involves managing a team of agents, overseeing customer experience quality, and implementing continuous improvement initiatives to enhance service delivery. The position requires strong leadership, analytical skills, and experience in contact centre technology and workforce planning.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2018
DNA Payments is one of the largest independent, fully vertically integrated omnichannel payments companies in the UK and EU
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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