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Senior Customer Success Executive at Luma Health - ApplyBlast

Senior Customer Success Executive

Luma Health

1 month ago

4.2 on Glassdoor

Remote

Full Time

Senior

78 applicants

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About this role

The Senior Customer Success Executive at Luma Health will serve as a trusted advisor to strategic healthcare clients, managing relationships, overseeing onboarding, and driving product adoption and growth. The role focuses on ensuring customers achieve maximum value from the platform through strategic planning, data‑driven insights, and cross‑functional collaboration.

Responsibilities

Manage strategic healthcare client relationships
Drive product adoption and account growth
Develop and execute customer success plans

Skills

About Luma Health

lumahealth.io

Headquarters

San Mateo, California, United States

Company Size

51-200 employees

Founded

2015

View Profile

Luma Health is an Operational AI platform for healthcare that helps enterprise health systems, regional hospitals, and specialty practices unify and automate patient journeys. Its platform, powered by the Spark AI core, delivers agentic capabilities across access, engagement, intake, and payments — including conversational AI, referral orchestration, fax automation, scheduling, and EHR-integrated workflows. Luma's solutions reduce no-shows, save staff time, accelerate revenue, and improve patient access by removing friction across the entire care journey.