Senior Customer Success Manager - Federal

Immersive Labs(2 days ago)

RemoteFull TimeSenior$110,825 - $150,087Customer Success

About this role

Immersive Labs specializes in people-centric cyber resilience, offering a SaaS platform that enables organizations to assess, build, and demonstrate cyber capabilities through real-life simulations. They are seeking a Senior Customer Success Manager to manage federal and military clients, ensuring platform success and strategic partnership.

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Required Skills

Customer Success
Account Management
Cybersecurity
Project Management
Communication
Presentation
Training
Strategic Planning
Relationship Building
SaaS

About Immersive Labs

www.immersivelabs.com

Immersive Labs is a cybersecurity training platform that empowers organizations to enhance their cyber resilience through realistic drills and exercises. The platform provides hands-on labs and assessments designed to close skill gaps, benchmark performance, and equip teams for real-world cyber threats. Immersive Labs is recognized for its innovative approach and has received accolades for its contributions to the cybersecurity field, helping organizations demonstrate their preparedness against potential attacks. By focusing on practical, scenario-based training, the company ensures that employees are not only aware of threats but also ready to respond effectively.

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