Senior Customer Success Manager

Equifax India(2 months ago)

RemoteFull TimeSenior$120,651 - $161,768 (estimated)Sales and Account Management

About this role

A Senior Customer Success Manager responsible for optimizing the customer lifecycle and elevating Customer Experience capabilities for complex, high-value enterprise clients. The role serves as the strategic lead for a flagship financial services client while scaling expertise and repeatable best practices across the broader Customer Success organization. It focuses on driving value realization and long-term retention for mission-critical accounts.

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Required Skills

Customer Success
Strategic Accounts
Executive Partnership
Project Management
Client Advocacy
Team Leadership
Process Excellence
Voice Of Customer
Stakeholder Management
Risk Management

+2 more

Qualifications

Bachelor's Degree

About Equifax India

equifax.co.in

We at Equifax help people live their financial best. Our focus is on giving people an equal opportunity to access affordable, mainstream financial services for the things that they want and need in life.

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