Senior Customer Success Manager

ServiceNow

1 month ago

Remote

Full Time

Senior

0 applicants

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About this role

The role is a customer success position focused on guiding customers through their post-sale journey with ServiceNow. It involves building strategic relationships, driving adoption of products, and ensuring customers achieve their business goals through personalized and data-driven support.

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About ServiceNow

servicenow.com

ServiceNow is a cloud-based platform that automates and manages enterprise workflows across IT, HR, customer service, security, and other business functions. Its Now Platform combines low-code app development, AI and automation, workflow orchestration, and analytics to digitize processes and connect previously siloed teams. Core offerings include IT service management (ITSM), IT operations, customer and HR service delivery, security operations, and industry-specific workflow apps. Organizations use ServiceNow for faster issue resolution, improved visibility, extensible integrations, and scalable operational efficiency.