MicroStrategy
The Senior Customer Success Manager manages large accounts by building strong relationships, ensuring customer satisfaction, and optimizing their use of the company's platform. The role involves onboarding, account management, financial forecasting, advocating for customers, providing product training, resolving issues, and identifying upselling opportunities.
Headquarters
Tysons Corner, Virginia, United States
Company Size
1001-5000 employees
Founded
1989
MicroStrategy is an enterprise analytics and business intelligence software company that helps organizations analyze data, build dashboards, and deliver AI-powered insights at scale. Its platform provides semantic governance, reporting, and data visualization tools that enable enterprises to create trusted analytics and support data-driven decision-making across the business.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MicroStrategy.
10% below the average for this role