Senior Customer Success Manager
Digitalonboarding
About this role
A Senior Customer Success Manager at Digital Onboarding will focus on driving customer engagement, retention, and revenue growth within the SaaS platform for financial institutions. The role emphasizes building strong relationships with clients, understanding their business goals, and facilitating product adoption and satisfaction.
Skills
Qualifications
About Digitalonboarding
digitalonboarding.comDigital Onboarding is a digital engagement platform built for financial services that helps banks and credit unions create, personalize, and optimize customer lifecycle communications. The platform supports onboarding and ongoing engagement for both consumer and business customers to expand relationships, educate users, and improve satisfaction and profitability. Digital Onboarding focuses on tailored lifecycle messaging and optimization to drive measurable customer engagement and growth. Backed by a recent $58M growth investment, it serves many top banks and credit unions modernizing their customer communications.
About Digitalonboarding
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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