Senior Customer Success Manager
Engageware
About this role
A Customer Success Manager at Engageware supports enterprise clients in the financial services and wealth management sectors, focusing on customer engagement, adoption, renewal, and growth. The role involves managing accounts, providing insights, and ensuring customer satisfaction through continuous support and collaboration.
Skills
Qualifications
About Engageware
engageware.comEngageware is a customer engagement software company that helps organizations improve scheduling, self-service, and virtual customer interactions across digital and in-person channels. Its solutions support appointment scheduling, knowledge management, and conversational AI through its Aivo platform, serving industries such as financial services, healthcare, and retail. Engageware helps enterprises streamline customer service, increase efficiency, and deliver better customer experiences.
About Engageware
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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