Senior Customer Success Manager
napier
About this role
A Senior Customer Success Manager at Napier AI leads the post-sales lifecycle for enterprise financial institutions, ensuring they achieve measurable value from the Napier Continuum platform. The role involves guiding clients through adoption, optimization, and renewal while acting as their strategic partner.
Skills
About napier
partnersandnapier.comPartners + Napier is a full-service brand communications agency that helps brands leave a mark on people, business, and culture. They specialize in brand storytelling, strategic creative, and integrated campaigns across earned, owned, and paid channels. By blending strategy with creative execution and media relations, they craft campaigns that drive cultural relevance and business impact. The firm emphasizes impactful storytelling and measurable results to help brands stand out.
About napier
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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