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Senior Customer Success Manager at Crusoe - ApplyBlast

Senior Customer Success Manager

Crusoe

3 months ago

3.7 on Glassdoor

Denver, CO

Onsite

Full Time

Senior

0 applicants

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About this role

As a Senior Customer Success Manager at Crusoe, you will drive growth and retention for strategic cloud infrastructure clients by deepening their technical understanding of AI and ML solutions. This role involves acting as a technical liaison between engineering teams and customers to guide strategy, resolve complex issues, and deliver training on Kubernetes and cloud platforms. You will leverage your background in technology to help clients maximize the value and sustainability impact of Crusoe's vertically integrated AI stack.

Responsibilities

Develop and maintain strong relationships with strategic technology clients
Guide customers through technical complexities of cloud-based AI and ML solutions
Act as a bridge between client business needs and engineering teams
Deliver technical training and workshops on Kubernetes and product usage
Monitor customer progress and report on key performance indicators

Skills

Qualifications

BS in Computer ScienceDegree in Engineering

About Crusoe

crusoe.ai

Headquarters

Denver, Colorado, United States

Company Size

201-500 employees

Founded

2018

View Profile

Crusoe is the AI factory company, designing, building, and operating next-generation AI infrastructure including a cloud platform, managed inference services, and modular AI data centers. Using an energy-first approach powered by sources such as wind, solar, hydropower, geothermal, and natural gas with carbon capture, Crusoe enables businesses to deploy AI workloads at scale with high performance and 24/7 enterprise support. The company offers purpose-built GPU compute, managed Kubernetes and Slurm clusters, and a proprietary inference engine optimized for large-context AI workloads.