Fraxion
The Senior Customer Success Manager at Fraxion will own the strategy, tooling, and outcomes of the customer success function while managing a portfolio of strategic accounts. This player‑coach role involves driving discovery, expansion, and retention initiatives, administering HubSpot and Gainsight, and leading migrations to new platform versions. The role collaborates closely with Sales, Product, and Support to ensure customer health, growth, and renewal.
Headquarters
Seattle, Washington, United States
Company Size
51-200 employees
Founded
1997
Fraxion provides procure-to-pay and spend management software designed for mid-sized finance teams. The platform centralizes purchasing, approvals, invoicing and supplier spend to deliver real-time visibility, enforce compliance, and automate workflows for greater efficiency. Fraxion helps reduce maverick spend and manual AP work while strengthening controls and reporting across procurement and accounts payable. Finance and procurement teams use it to simplify processes, improve compliance, and scale purchasing as the business grows.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fraxion.
Fraxion didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role