Rocket Software
The Senior Customer Success Manager serves as a strategic leader and trusted advisor within the Customer Success organization, driving product adoption, business value realization, and retention across a portfolio of strategic accounts. This role involves building strong relationships with customer executives and stakeholders while collaborating cross-functionally to address customer needs and ensure satisfaction. The position requires a proactive professional who advocates for customer requirements and mentors teammates to elevate success best practices.
N/A
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Rocket Software.
16% below the average for this role
Rocket Software Expert on Modernizing and Securing COBOL Systems
Oct 22, 2025