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Senior Customer Success Manager at Viz.ai - ApplyBlast

Senior Customer Success Manager

Viz.ai

25 days ago

4.4 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Customer Success Manager owns and nurtures relationships with strategic, high-value healthcare customers, acting as a trusted advisor to help them realize the full potential of the Viz.ai platform. This role focuses on driving customer retention, satisfaction, and business growth through tailored success plans, proactive onboarding, and strategic expansion opportunities. The position requires close collaboration with internal teams and executive-level stakeholders to ensure seamless customer experiences and successful product adoption.

Responsibilities

Own and manage strategic customer relationships to drive retention and growth
Develop and implement tailored customer success plans to maximize product adoption
Collaborate with cross-functional teams to influence product improvements and strategy

Skills

About Viz.ai

viz.ai

Headquarters

San Francisco, California, United States

Company Size

201-500 employees

Founded

2016

View Profile

Viz.ai is an AI-powered care coordination platform that uses FDA‑cleared algorithms to automatically analyze medical images and detect time‑sensitive conditions such as stroke, large vessel occlusion, pulmonary embolism, and intracranial hemorrhage. The platform instantly routes alerts, connects care teams, and automates clinical workflows across PACS, EHRs, and communication tools to accelerate diagnosis and treatment. Deployed in hospitals and health systems worldwide, Viz.ai combines computer vision, secure collaboration, and analytics to reduce time‑to‑treatment and improve patient outcomes.