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© All Rights Reserved. ApplyBlast.com
Firefly
The Senior Customer Success Manager at Firefly owns the full relationship for a portfolio of the company's largest US accounts, guiding customers from onboarding through renewal and growth. This role requires building trust with both technical engineers and executive stakeholders to ensure cloud resilience and recovery readiness. The position involves leading business reviews, managing commercial relationships, and acting as the voice of the customer internally to drive adoption and expansion.
Firefly provides physical safety solutions for the modern workplace, helping organizations respond to emergencies faster and more effectively.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Firefly.