Firefly
Firefly is seeking a Senior Customer Success Manager to manage relationships with its largest US accounts, guiding customers from onboarding through renewal and growth. The role involves building trust with technical and executive stakeholders, driving product adoption, and ensuring customer success through strategic account planning and technical expertise. This fully remote position requires a deep understanding of cloud infrastructure, security, and resilience to support enterprise clients.
Firefly provides physical safety solutions for the modern workplace, helping organizations respond to emergencies faster and more effectively.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Firefly.
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