Planhat
The Senior Customer Success Manager owns commercial outcomes for a portfolio of enterprise customers, driving retention and maximizing net revenue retention. This role focuses on delivering measurable business impact through product adoption and strategic account management while proactively identifying expansion opportunities. The position also involves mentoring junior team members and informing product strategy through direct customer engagement.
A customer platform where commercial teams work better. We build and deploy frontier technologies—integrating data, AI and collaboration—that empower industry leaders to acquire and grow lifelong revenue.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Planhat.