Senior Customer Success Operations Manager

Choco(11 days ago)

HybridFull TimeSenior$127,105 - $170,689 (estimated)Operations

About this role

Choco aims to optimize the global food system through AI-focused software that enhances sustainability, efficiency, and waste reduction in food sales, order, distribution, and financing. The company is seeking a senior-level manager to enhance its post-sales revenue operations by improving forecasting, system architecture, and operational processes.

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Required Skills

Salesforce
Revenue Forecasting
Operations
BI
Data Architecture
Process Improvement
Customer Success
GTM Operations
Workflow Tools
Scalability

About Choco

choco.com

Choco is an innovative growth platform designed specifically for food distributors, streamlining the ordering process through AI-powered solutions. By offering automated ordering, digital storefronts, and comprehensive sales tools, Choco helps distributors increase their revenue and optimize operations. The platform also integrates payment solutions to ensure timely cash flow, enabling distributors to focus on business growth rather than administrative tasks. With thousands of users, Choco is positioned as a trusted partner in the food distribution sector, effectively transforming how distributors interact with customers and manage orders.

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