Senior Customer Success Operations
filigran
About this role
A Customer Success Operations professional at Filigran owns and optimizes the Customer Success tooling stack, designing automations, building AI agents, and improving operational systems to enhance customer satisfaction and team efficiency.
Skills
About filigran
filigran.ioWP Rocket is a WordPress performance optimization company known for its WP Rocket caching plugin. The plugin automates site acceleration through page caching, minification and concatenation of CSS/JS, lazy loading, database optimization, and asset deferment, with options for preload and CDN integration. It targets developers and site owners seeking faster load times and improved Core Web Vitals without heavy coding. The product emphasizes a user-friendly interface and strong documentation to deliver quick, measurable speed gains and better user experiences.
About filigran
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for filigran.
Salary
$90k – $120k
per year