Senior Customer Success & Solutions Manager:in (m/w/d) – B2B Software
jam-software
About this role
A Customer Success & Solutions Manager at JAM Software GmbH connects sales, technical support, and customer success, shaping the customer journey and translating complex requirements into solutions. The role involves process optimization, customer satisfaction measurement, and cross-functional collaboration.
Skills
About jam-software
jam-software.comJAM Software builds powerful utilities and developer components that help IT professionals manage storage, search files, and run mail and server infrastructure. Its product lineup includes storage-management and analysis tools (TreeSize, SpaceObServer), a fast file search (UltraSearch), Exchange/email utilities and server toolkits, plus Delphi/.NET ShellBrowser components. JAM offers both commercial products and freeware, and serves customers through English and German sites and a customer portal.
About jam-software
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for jam-software.
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