Senior Customer Support Agent - Bilingual English/Japanese
Xplor
About this role
A Senior Customer Service Advisor at Xplor supports a network of gyms across Japan and APAC, acting as a bridge between Japanese clients and the UK technical team. The role involves handling support tickets, managing client communications, and ensuring accurate financial reporting.
Skills
About Xplor
xplortechnologies.comXplor Technologies is a global company that integrates smart software, seamless payments, and commerce‑accelerating technologies to help businesses grow faster. It delivers end-to-end commerce solutions—combining payment processing, point-of-sale and business software, and platform services—to simplify transactions, operations, and customer experiences. By bundling technology and payments into unified offerings, Xplor enables merchants and partners to scale more efficiently across channels and geographies.
About Xplor
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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