Senior Customer Support Engineer (India-Based Candidates Only)
tech
About this role
Qdrant is seeking a hands-on Customer Support Engineer to provide technical support, troubleshoot complex issues, collaborate with engineering teams, and improve support workflows for their open-source vector database and SaaS platform. The role involves working closely with customers to resolve infrastructure, cloud, and database-related problems.
Skills
About tech
qdrant.techQdrant is an open-source vector search engine written in Rust that delivers fast, scalable vector similarity search with a developer-friendly API. It ships as a vector database for self-hosting and as managed/cloud, hybrid, edge, and enterprise offerings (plus cloud inference) to support production deployments. Qdrant powers semantic search, recommender systems, image and similarity search, and retrieval-augmented generation by indexing embeddings and using ANN algorithms like HNSW with filtering and payload support. Founded in Berlin in 2021, it offers a free community edition alongside paid managed and enterprise plans.
About tech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$9k – $13k
per year