Senior Customer Support Engineer - US West
Fastly
About this role
Fastly is seeking a Customer Support Engineer - US West to support customers using their edge cloud platform through troubleshooting, configuration guidance, and support across multiple channels. The role involves working with internet protocols, supporting edge architecture, and participating in on-call coverage.
Skills
About Fastly
fastly.comIndustries
Technology, Media
Fastly is an edge cloud platform that helps companies deliver faster, safer, and more scalable websites, apps, and streaming media. It offers a high-performance CDN, real-time video delivery, edge compute and caching, and security services such as WAF and DDoS protection, along with observability and developer-friendly APIs. Fastly’s global, programmable edge network emphasizes low latency, instant cache invalidation, and fine-grained traffic control to accelerate dynamic content and modern web architectures. Customers use Fastly to improve performance, security, and scalability while running logic and gaining insights at the edge.
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About Fastly
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Fastly.
Salary
$77k – $109k
per year
