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© All Rights Reserved. ApplyBlast.com
Outseer
The Senior Customer Support Engineer provides remote technical support for Outseer's fraud prevention platforms, serving as a second-tier expert for complex product issues. This role focuses on resolving escalated technical inquiries, mentoring junior staff, and collaborating with cross-functional teams to ensure customer satisfaction. The position also involves participating in project delivery and maintaining technical documentation to support product implementation.
Outseer is a fraud prevention company offering an all-cause fraud prevention platform designed to detect and stop account takeover, payment fraud, scams, and phishing for banks and financial institutions. Its platform combines predictive AI, real-time behavioral biometrics, FIDO-based authentication, and a global consortium data network to deliver accurate, risk-based decisions with minimal customer friction. Outseer's product suite includes Fraud Manager, 3-D Secure ACS, and FraudAction threat intelligence and takedown services, collectively protecting over $5 trillion in payments annually.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Outseer.