Senior Customer Support & Services Manager

The role involves managing customer support and in-service support for national and international military aeronautical programs, ensuring high levels of customer satisfaction, fleet operational availability, and contractual objectives. The position requires coordinating logistics, technical, and contractual activities while liaising with institutional clients, armed forces, and government stakeholders. It also entails leading multifunctional teams, defining support strategies throughout the product lifecycle, and driving continuous improvement in processes and services.