Senior Data Analyst, Operations
SeatGeek(1 month ago)
About this role
The Senior Data Analyst will focus on improving operational excellence for SeatGeek's Marketplace Operations by turning data into actionable insights that elevate the customer experience across support, fulfillment, and event operations. The role partners closely with Customer Support, Product, and Engineering to define success metrics, measure initiative impact, and build analytical foundations for scalable support. This position emphasizes measuring downstream business outcomes, guiding ops investment decisions, and enabling data-driven prioritization and forecasting.
Required Skills
- SQL
- Python
- NLP
- Dashboarding
- Forecasting
- ETL
- Modeling
- Experimentation
- Statistical Analysis
- Reporting
+5 more
Qualifications
- 3+ Years Experience
- Degree in Quantitative Discipline
About SeatGeek
seatgeek.comSeatGeek is a mobile-first ticketing marketplace and search engine that helps fans discover and buy tickets for sports, concerts, theater, and other live events. It aggregates inventory from primary and secondary sellers, offers interactive seating maps and a proprietary "Deal Score" to surface value, and shows clear pricing and seat views. For teams, venues, and promoters it provides ticketing technology, white‑label solutions and APIs to manage sales and distribution. Fans use SeatGeek for price comparison, personalized event recommendations, and mobile ticketing.
