Senior Data Analyst, Operations

SeatGeek

3 months ago

3.7 on Glassdoor

New York, NY

Hybrid

Full Time

Senior

4 applicants

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About this role

The Senior Data Analyst will focus on improving operational excellence for SeatGeek's Marketplace Operations by turning data into actionable insights that elevate the customer experience across support, fulfillment, and event operations. The role partners closely with Customer Support, Product, and Engineering to define success metrics, measure initiative impact, and build analytical foundations for scalable support. This position emphasizes measuring downstream business outcomes, guiding ops investment decisions, and enabling data-driven prioritization and forecasting.

Skills

Qualifications

3+ Years ExperienceDegree in Quantitative Discipline

About SeatGeek

seatgeek.com

SeatGeek is a mobile-first ticketing marketplace and search engine that helps fans discover and buy tickets for sports, concerts, theater, and other live events. It aggregates inventory from primary and secondary sellers, offers interactive seating maps and a proprietary "Deal Score" to surface value, and shows clear pricing and seat views. For teams, venues, and promoters it provides ticketing technology, white‑label solutions and APIs to manage sales and distribution. Fans use SeatGeek for price comparison, personalized event recommendations, and mobile ticketing.