Senior Data Engineering Manager
Intercom(5 days ago)
About this role
A Senior Data Engineering Manager at Intercom leads the Data Engineering team responsible for building and maintaining the distributed data foundations that power analytics and AI across the company. The role focuses on driving strategic platform initiatives to evolve Intercom’s data stack and enable self-service analytics for product, research, and business teams.
Required Skills
- Data Architecture
- Data Infrastructure
- Data Quality
- Automation
- Airflow
- Snowflake
- DBT
- SQL
- Team Leadership
- Stakeholder Management
+2 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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