Senior Data Scientist AI Tooling

Intercom(3 days ago)

HybridFull TimeSenior$120,000 - $150,000Research, Analytics & Data Science

About this role

Intercom is seeking a data science professional to develop AI-powered tools that enhance GTM workflows. The role involves designing, building, and deploying machine learning models and applications to improve customer engagement and business metrics. The candidate will work closely with sales and success teams to translate complex data insights into practical solutions.

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Required Skills

Python
SQL
ML
Data Science
AI
React
Data Workflows
RAG
Vector Search
Analytical Skills

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.

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