Senior Data Scientist - Care AI

Back Market

3 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

As a Senior Data Scientist in Care AI at Back Market, you will design and implement AI-driven solutions to enhance Customer Care, focusing on automation through conversational AI, sentiment analysis, and predictive analytics. Your role involves managing the data science lifecycle for key metrics, conducting A/B tests, and collaborating with backend engineers to deploy and monitor models in production. A minimum of 5 years of experience and a strong foundation in machine learning, experimentation design, and programming in Python and SQL are essential. You will play a critical role in driving customer satisfaction through data-driven insights in a customer-facing context.

Skills

Qualifications

Master’s in StatisticsMaster’s in EconomicsMaster’s in EngineeringPhD in StatisticsPhD in Economics

About Back Market

www.backmarket.com

Back Market is a leading online marketplace dedicated to refurbished electronics, focusing on sustainability and environmental responsibility. The platform connects consumers with sellers offering high-quality, certified pre-owned tech products, such as smartphones, computers, and home appliances. Back Market emphasizes accessibility and affordability, aiming to reduce electronic waste and promote a circular economy. Their rigorous quality control ensures that customers receive products that meet industry standards while maintaining lower prices compared to buying new.