Senior Data Scientist - Care AI
Back Market
About this role
As a Senior Data Scientist in Care AI at Back Market, you will design and implement AI-driven solutions to enhance Customer Care, focusing on automation through conversational AI, sentiment analysis, and predictive analytics. Your role involves managing the data science lifecycle for key metrics, conducting A/B tests, and collaborating with backend engineers to deploy and monitor models in production. A minimum of 5 years of experience and a strong foundation in machine learning, experimentation design, and programming in Python and SQL are essential. You will play a critical role in driving customer satisfaction through data-driven insights in a customer-facing context.
Skills
Qualifications
About Back Market
www.backmarket.comBack Market is a leading online marketplace dedicated to refurbished electronics, focusing on sustainability and environmental responsibility. The platform connects consumers with sellers offering high-quality, certified pre-owned tech products, such as smartphones, computers, and home appliances. Back Market emphasizes accessibility and affordability, aiming to reduce electronic waste and promote a circular economy. Their rigorous quality control ensures that customers receive products that meet industry standards while maintaining lower prices compared to buying new.
Recent company news
These Official ChromeOS Flex USB Sticks Can Give Your Old Mac or Windows PC a Second Life
1 week ago
Back Market and Google Launch ChromeOS Flex USB Pilot to Keep Existing Laptops in Use Longer
1 week ago
This Multibillion-Dollar Startup Is Turning Tech Trash Into Gold
Jun 24, 2025
Back Market: What Can Tech Teach Fashion About Scaling Circularity?
2 weeks ago
Back Market’s GMV increased 32% in 2025
1 week ago
About Back Market
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Back Market.
Salary
$148k – $200k
per year