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Senior Data Scientist, Enterprise CX at Coursera - ApplyBlast

Senior Data Scientist, Enterprise CX

Coursera

3 months ago

3.6 on Glassdoor

California

Onsite

Full Time

Senior

0 applicants

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About this role

The Senior Data Scientist on the Enterprise CX team will conduct deep‑dive analyses, build predictive models, and apply causal inference to support Customer Success initiatives, driving revenue growth and reducing churn. The role collaborates cross‑functionally, communicates insights to non‑technical stakeholders, and may build data pipelines and dashboards as needed.

Responsibilities

Collaborate with cross-functional stakeholders to provide data-driven insights
Conduct deep-dive analyses and diagnose metric shifts
Develop predictive models for churn and upsell forecasting
Apply causal inference and experimentation to measure business impact
Build and modify data pipelines and dashboards

Skills

Qualifications

Bachelor's degree in Data Science, Statistics, or a related quantitative discipline

About Coursera

coursera.org

Headquarters

Mountain View, California, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Coursera is a global online learning platform that partners with top universities and companies to offer MOOCs, guided projects, professional certificates, specializations, and fully accredited degrees. It provides flexible, self-paced and instructor-led courses across business, technology, data science, arts, and more, with verified certificates and credentials for career advancement. Millions of learners use Coursera for skills training and hands-on projects, while organizations use Coursera for Business to train teams at scale. The platform emphasizes academic rigor and industry relevance through its university and corporate partnerships.