Senior Data Scientist II

Talkdesk

5 months ago

3.2 on Glassdoor

Bengaluru, India

Onsite

Full Time

Medior

0 applicants

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About this role

A mid-level AI Engineer on the People team who will help accelerate Talkdesk’s transition to an AI-first People function by turning people data into reliable analytics and AI capabilities. The role supports improvements to employee experience and HR decision-making by enabling scalable, data-driven solutions and partnering with cross-functional teams and external vendors. The position emphasizes building a dependable analytics foundation and advancing AI use cases within the People organization.

Skills

Qualifications

Bachelor's Degree in Computer Science or Related Field

About Talkdesk

talkdesk.com

Talkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.