Senior Data Scientist
Gorgias
About this role
Gorgias is building an AI-powered platform for Conversational Commerce, aiming to transform customer interactions into personal, seamless, and intelligent experiences across ecommerce. The company focuses on innovation in AI and decision-making, offering a strategic role in establishing their data science discipline within the Decision Intelligence team.
Skills
About Gorgias
gorgias.comIndustries
Technology
Gorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.
Recent company news
Technology MagazineTop 10: Customer Support Platforms
Jul 23, 2025
SaaStrIs AI Support Perfect? No. But It’s A Lot Better Than No Support at All
Nov 18, 2025
SaaStrThe CFO is Dead, Long Live the Chief Automation Officer: What OpenAI, Rippling, and Gorgias Got Right (and Wrong) About AI
Aug 20, 2025
TechCrunchGorgias’ valuation rises to $710M with $30M Series C for e-commerce customer support
Aug 15, 2022
Business WireGorgias Raises $29M in New Funding to Lead the New Era of AI-Powered Customer Experience for Ecommerce
May 15, 2024
About Gorgias
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gorgias.
Salary
$117k – $129k
per year