Senior Data Scientist

Gorgias

2 days ago

3.4 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Gorgias is seeking a Senior Data Scientist to build and scale their data science capabilities within Decision Intelligence, working closely with stakeholders across the company to develop models, insights, and decision products that enhance strategic outcomes. This role involves defining data science strategies, improving predictive models, and partnering with engineering teams to deploy and monitor models in a SaaS/e-commerce environment.

Skills

About Gorgias

gorgias.com

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Technology

Gorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.