Senior Data Scientist
Freshworks
About this role
A Senior Data Scientist at Freshworks specializes in NLP and advanced AI, including LLMs and retrieval-augmented generation, to develop conversational AI solutions. The role involves designing models, collaborating cross-functionally, and ensuring scalable deployment of AI systems for a large user base.
Skills
Qualifications
About Freshworks
freshworks.comFreshworks is a SaaS company that builds uncomplicated, enterprise-grade software to help customer service, IT, and employee experience teams deliver better outcomes. Its product suite covers customer service/help desk, IT service management, CRM, and business process automation, with AI-powered features to speed resolution and improve customer experience. Freshworks emphasizes ease of use and fast time-to-value, offering cloud-native solutions and multilingual global support. Founded in 2010 and headquartered in San Mateo, CA, it serves customers worldwide and has been recognized on lists like the Forbes Cloud 100 and in Gartner research.
About Freshworks
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$90k – $130k
per year