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Senior Desktop Support Analyst at Goodwin - ApplyBlast

Senior Desktop Support Analyst

Goodwin

4 months ago

3.7 on Glassdoor

Boston, MA

Hybrid

Full Time

Senior

1 applicant

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About this role

Goodwin is seeking a Desktop Support Analyst to provide high-quality desktop, mobile, and application support for attorneys and professional staff across local and remote environments. This role involves troubleshooting hardware and software issues, managing inventory, executing installation projects, and mentoring team members within a dynamic global operations team. TheAnalyst acts as a liaison between support groups and vendors to ensure smooth technology operations and improved user experiences.

Responsibilities

Provide direct hands-on and remote support for desktop and mobile devices
Perform hardware diagnostics and coordinate timely repairs
Manage hardware procurement and monitor inventory levels
Execute computer equipment installations, imaging, and upgrades
Mentor team members on various technologies and processes

Skills

Qualifications

Bachelor’s Degree in Computer ScienceEquivalent work experience

About Goodwin

goodwinlaw.com

Headquarters

Calabasas, California, United States

Company Size

1-10 employees

View Profile

Goodwin is a global law firm delivering client value through industry knowledge, legal excellence, and business advisory expertise. The firm focuses on six core industries: healthcare, investment funds, life sciences, private equity, real estate, and technology. Goodwin's services span litigation and dispute resolution, regulatory compliance and advisory, and transactions.