Arctic Wolf
As a Software Development Support Engineer at Arctic Wolf, you will bridge the gap between support, product, and R&D to resolve complex, escalated customer-facing issues. You will perform deep technical troubleshooting across software, cloud, and infrastructure layers, leveraging access to source code and backend data to drive resolutions. This role involves contributing code changes, building automation scripts, and collaborating with engineers to improve operational maturity and reduce disruption to core teams.
Headquarters
Eden Prairie, Minnesota, United States
Company Size
1001-5000 employees
Founded
2012
Arctic Wolf is a leading provider of AI-driven cybersecurity solutions, delivering comprehensive protection tailored to the specific needs of organizations. With a dedication to enhancing cyber resilience, Arctic Wolf offers 24/7 monitoring and support, ensuring that clients can confidently defend against evolving cyber threats. Their innovative approach integrates advanced technology with personalized service, setting them apart in the cybersecurity landscape.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Arctic Wolf.
Right around the average for this role
Announcing the Closing of Acquisition for Cylance
Feb 3, 2025